Accessibility Statement
Last Updated: July 6, 2025
Our Commitment
Health Pioneer is committed to ensuring digital accessibility for people with disabilities. We are continually improving the user experience for everyone and applying the relevant accessibility standards to achieve this.
Conformance Status
The Web Content Accessibility Guidelines (WCAG) define requirements for designers and developers to improve accessibility for people with disabilities. It defines three levels of conformance: Level A, Level AA, and Level AAA.
Health Pioneer's website is partially conformant with WCAG 2.1 level AA. Partially conformant means that some parts of the content do not fully conform to the accessibility standard.
Accessibility Features
Our website includes the following accessibility features:
- Semantic HTML structure with appropriate landmarks
- Text alternatives for non-text content
- Keyboard navigation support
- Sufficient color contrast ratios
- Resizable text without loss of content or functionality
- Clear focus indicators for interactive elements
- ARIA attributes where appropriate
- Descriptive link text
- Consistent navigation structure
- Form labels and error messages
Limitations and Alternatives
Despite our best efforts to ensure accessibility of the Health Pioneer website, there may be some limitations. Below is a description of known limitations, and potential solutions. Please contact us if you observe an issue not listed below.
- Product images: Some product images may lack complete alternative text descriptions. We are working to update these. In the meantime, please contact our customer service for detailed product information.
- PDF documents: Some of our older PDF documents may not be fully accessible. We are working to remediate these documents. If you need access to information in these documents, please contact us for assistance.
- Video content: Some video content may not have captions or audio descriptions. We are working to update these. Please contact us if you need access to the information in a video.
Feedback
We welcome your feedback on the accessibility of the Health Pioneer website. Please let us know if you encounter accessibility barriers:
- Phone: (800) 123-4567
- E-mail: accessibility@healthpioneer.com
- Postal address: 123 Wellness Way, San Francisco, CA 94105
We try to respond to feedback within 2 business days.
Technical Specifications
Accessibility of the Health Pioneer website relies on the following technologies to work with the particular combination of web browser and any assistive technologies or plugins installed on your computer:
- HTML
- CSS
- JavaScript
- WAI-ARIA
These technologies are relied upon for conformance with the accessibility standards used.
Assessment Approach
Health Pioneer assessed the accessibility of this website by the following approaches:
- Self-evaluation
- External evaluation using automated testing tools
- User testing with assistive technologies
Compatibility with Browsers and Assistive Technology
The Health Pioneer website is designed to be compatible with the following assistive technologies:
- Screen readers (including NVDA, JAWS, and VoiceOver)
- Screen magnifiers
- Speech recognition software
- Keyboard-only navigation
The website is compatible with recent versions of major browsers, including:
- Chrome
- Firefox
- Safari
- Edge
Ongoing Improvements
Health Pioneer is committed to making our website accessible to all users. Our accessibility roadmap includes:
- Regular accessibility audits
- Staff training on digital accessibility
- User testing with people who use assistive technologies
- Remediation of identified issues
- Integration of accessibility into our development process
Additional Resources
For more information about web accessibility, we recommend the following resources: