Terms of Service

Last Updated: July 6, 2025

1. Introduction

Welcome to Health Pioneer. These Terms of Service ("Terms") govern your access to and use of the Health Pioneer website, products, and services ("Services"). Please read these Terms carefully before using our Services.

By accessing or using our Services, you agree to be bound by these Terms. If you disagree with any part of the Terms, you may not access the Services.

2. Definitions

  • "Company" refers to Health Pioneer, its parent, subsidiaries, and affiliates.
  • "Services" refers to the Health Pioneer website, products, content, and all services provided by Health Pioneer.
  • "User" refers to the individual accessing or using the Services, or the company or organization on whose behalf such individual is accessing or using the Services.
  • "Content" refers to text, images, photos, audio, video, and all other forms of data or communication.
  • "User Content" refers to Content that users submit or transmit to, through, or in connection with the Services.

3. Account Registration

To access certain features of our Services, you may be required to register for an account. When you register, you agree to:

  • Provide accurate, current, and complete information
  • Maintain and promptly update your account information
  • Maintain the security of your account and password
  • Accept responsibility for all activities that occur under your account
  • Notify us immediately of any unauthorized use of your account

We reserve the right to suspend or terminate your account if any information provided during registration or thereafter proves to be inaccurate, false, or misleading.

4. Products and Purchases

Health Pioneer offers various health and wellness products for purchase through our website. By placing an order, you agree to:

  • Provide current, complete, and accurate purchase and account information
  • Promptly update your account and payment information
  • Pay all charges at the prices in effect when incurring the charges
  • Pay all applicable taxes and shipping charges

We reserve the right to refuse any order placed through our Services. We may, in our sole discretion, limit or cancel quantities purchased per person, per household, or per order.

Product descriptions, images, and pricing are subject to change without notice. We do not warrant that product descriptions or other content on our site is accurate, complete, reliable, current, or error-free.

5. Shipping and Delivery

We ship products to addresses within the United States and select international destinations. Delivery times are estimates and not guaranteed. We are not responsible for delays due to customs, shipping carrier delays, or other circumstances beyond our control.

Risk of loss and title for items purchased pass to you upon delivery of the items to the carrier. You are responsible for filing any claims with carriers for damaged or lost shipments.

6. Returns and Refunds

Health Pioneer offers a 60-day satisfaction guarantee on most products. If you are not satisfied with your purchase, you may return it within 60 days of receipt for a full refund of the purchase price, minus shipping and handling fees.

To initiate a return, please contact our customer service team. Return shipping costs are the responsibility of the customer unless the return is due to our error or a defective product.

Some products may be exempt from our standard return policy. Any exceptions will be clearly noted on the product page.

7. Intellectual Property

The Services and their original content, features, and functionality are and will remain the exclusive property of Health Pioneer and its licensors. The Services are protected by copyright, trademark, and other laws of both the United States and foreign countries.

Our trademarks and trade dress may not be used in connection with any product or service without the prior written consent of Health Pioneer.

8. User Content

Our Services may allow you to post, link, store, share, and otherwise make available certain information, text, graphics, videos, or other material. You are responsible for the User Content that you post, including its legality, reliability, and appropriateness.

By posting User Content, you grant us the right and license to use, modify, publicly perform, publicly display, reproduce, and distribute such content on and through our Services. You retain any and all of your rights to any User Content you submit, post, or display on or through our Services.

You represent and warrant that: (i) the User Content is yours or you have the right to use it and grant us the rights and license as provided in these Terms, and (ii) the posting of your User Content on or through our Services does not violate the privacy rights, publicity rights, copyrights, contract rights, or any other rights of any person.

9. Prohibited Uses

You may use our Services only for lawful purposes and in accordance with these Terms. You agree not to use our Services:

  • In any way that violates any applicable federal, state, local, or international law or regulation
  • To transmit, or procure the sending of, any advertising or promotional material, including any "junk mail," "chain letter," "spam," or any other similar solicitation
  • To impersonate or attempt to impersonate the Company, a Company employee, another user, or any other person or entity
  • To engage in any other conduct that restricts or inhibits anyone's use or enjoyment of the Services, or which may harm the Company or users of the Services
  • To attempt to gain unauthorized access to, interfere with, damage, or disrupt any parts of the Services, the server on which the Services are stored, or any server, computer, or database connected to the Services

10. Health Disclaimer

Health Pioneer products are dietary supplements and are not intended to diagnose, treat, cure, or prevent any disease. The information provided on our website is for informational purposes only and is not intended as a substitute for advice from your physician or other healthcare professional.

You should consult with a healthcare professional before starting any diet, exercise, or supplementation program, before taking any medication, or if you have or suspect you might have a health problem.

Individual results may vary. The testimonials on our website are individual cases and do not guarantee that you will get the same results.

11. Limitation of Liability

In no event shall Health Pioneer, its directors, employees, partners, agents, suppliers, or affiliates, be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from:

  • Your access to or use of or inability to access or use the Services
  • Any conduct or content of any third party on the Services
  • Any content obtained from the Services
  • Unauthorized access, use, or alteration of your transmissions or content

Whether based on warranty, contract, tort (including negligence), or any other legal theory, whether or not we have been informed of the possibility of such damage, and even if a remedy set forth herein is found to have failed of its essential purpose.

12. Indemnification

You agree to defend, indemnify, and hold harmless Health Pioneer and its licensee and licensors, and their employees, contractors, agents, officers, and directors, from and against any and all claims, damages, obligations, losses, liabilities, costs or debt, and expenses (including but not limited to attorney's fees), resulting from or arising out of:

  • Your use and access of the Services
  • Your violation of any term of these Terms
  • Your violation of any third-party right, including without limitation any copyright, property, or privacy right
  • Any claim that your User Content caused damage to a third party

This defense and indemnification obligation will survive these Terms and your use of the Services.

13. Governing Law

These Terms shall be governed and construed in accordance with the laws of the State of California, United States, without regard to its conflict of law provisions.

Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights. If any provision of these Terms is held to be invalid or unenforceable by a court, the remaining provisions of these Terms will remain in effect.

14. Changes to Terms

We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material, we will try to provide at least 30 days' notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion.

By continuing to access or use our Services after those revisions become effective, you agree to be bound by the revised terms. If you do not agree to the new terms, please stop using the Services.

15. Contact Us

If you have any questions about these Terms, please contact us at:

Health Pioneer
123 Wellness Way
San Francisco, CA 94105
Email: legal@healthpioneer.com
Phone: (800) 123-4567